Privacy Policy

Privacy Policy


Merch Club/ (hereinafter referred to as ‘we’/ ‘us’, ‘our’/ ‘Site’/ ‘Store’/ ‘Merch Club’) is engaged in the supply of products online. By visiting our Site and/ or purchasing something from us, you engage in our ‘Supply’ and agree to be bound by the given terms and conditions, including those additional terms and conditions available by hyperlink on the Site. These Terms of Use apply to all users of the Site, including without limitation users who are browsers, and customers.



When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.


We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.



Personal Information means any information that may be used to identify you and that is not otherwise publicly available, including, but not limited to, your first and last name, home or other physical address, and an email address, phone number, or other contact information. We may collect Personal Information from you when you register for any of our services or otherwise voluntarily provide such information.



The price of the products is listed on the Site. By placing an order, you accept the chosen product(s) on the mentioned price.

We engage third party payment gateways for finalising your payments that operate within the scope of transaction security measures authorised by Reserve Bank of India. At the time of placing an order for product(s), you are directed to the payment gateway of PayU. It is only on the given payment gateway that you are required to disclose your financial information such as Credit card or Debit card, Bank account or other online payment instrument details. You are not required to disclose your financial information other than as given above. We are not responsible for breach of information or improper transactions in this regard.


Some of our web pages may also utilise "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about your activity on our website. Some cookies and other technologies may serve to recall Personal Information previously indicated by you. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. Tracking technologies may automatically record information such as internet domain and host names, other information about your geographic location, IP addresses, browser software and operating system types, CPU type, your manner of connecting to the Internet (e.g., connection speed through narrowband or broadband access), click paths, and dates and times that our website is accessed.

Our use of cookies and other tracking technologies allows us to improve our website and consequently your web experience. We may also analyse information that does not include Personal Information for trends and statistics.


Our Website and the Services are not intended for minors and individuals under the legal drinking age. By using the Website, you confirm that you are above the legal drinking age applicable in your city/state/country. We do not knowingly collect or solicit personal information from anyone under the legal drinking age. If we later learn that an individual under the legal drinking age has provided us with personal information, we will delete that information as quickly as possible. Please do not share or forward this website or its contents to anyone underage.


We might use Personal Information to contact you and/or respond to your requests or questions.. We use Personal Information to improve our products and services. We might use your Personal Information to customize your experience with us. This could include displaying content based upon your preferences. We use Personal Information to look at site trends and customer interests. We may use your Personal Information to make our website and products better. We use Personal Information for security purposes. We might send you information about our services. We might also tell you about new services, features or products.. We use information as otherwise permitted by law.


We may share Personal Information with third parties who perform services on our behalf. We share information with vendors who help us manage our services or payment processors or transactional message processors. We might share Personal Information with our group companies. Our service providers, partners and other parties use the information we give them as described in their privacy policies. We take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on our behalf through confidentiality agreements and otherwise.

We may share Personal Information if we think we have to in order to comply with the law or to protect ourselves. We will share Personal Information to respond to a court order or notice. We may also share it if a government agency or investigatory body requests. Or, we might also share Personal Information when we are investigating potential fraud. We may share Personal Information with any successor to all or part of our business.


We will keep confidential and protect your Personal Information except where disclosure is required or permitted by law. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Website and its users happens over a SSL secured communication channel and is encrypted and protected. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We limit access to Personal Information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.


We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted for legal, auditing, or compliance purposes.


If you click on a link to a third party site or otherwise leave our website you will go to a site that is outside the purview of our control. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your Personal Information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as we do. The use of Personal Information by such websites shall be governed by the privacy policies provided therein. Therefore, if you visit a third party website that is linked to our website, you should consult that website's privacy policy before providing any Personal Information.


We may contact you using the Personal Information you have given us for responding to your questions/queries or for feedback on the products/services provided by us. We might contact you to invite you to participate in surveys about our services (participation is always voluntary) or to provide you information about our new products and services, where you have specifically agreed to receive this. We might contact you for a job opportunity with our company if you have applied for it through our website.


If you have any questions, complaints, comments, concerns, feedback or grievances regarding this policy or wish to obtain/modify the information we currently hold on you, you can contact us by emailing us at In the issue is not resolved, you can write to our Grievance Officer.

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Ravish Bajaj

B-230, Okhla Industrial Area, Phase-I

New Delhi- 110020

Phone: +91 95 9900 5000



By using our website, you consent to the terms of this Privacy Policy and to our use and management of Personal Information for the purposes and in the manner herein provided. Should this Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.

Your visit and any dispute over privacy are subject to this Privacy Policy. The said Policy shall be governed by and construed in accordance with the laws of India. Further, it is irrevocably and unconditional.